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Undergraduate Admissions information during COVID-19

As Canada and the world respond to COVID-19, Carleton continues to monitor the situation very closely. We are dedicated to ensuring students receive the help they need at all times, especially now. It goes without saying that the safety of students, faculty and staff is our first priority. Find out how Carleton University is responding to COVID-19.

Carleton will continue to work with you individually based on your circumstances.

Students who have questions about their application or about the submission of documents should email us at or connect with us through our online chats.

This page is updated regularly as more information becomes available.

Undergraduate Admissions: Frequently Asked Questions

Q: Are classes being offered online?

Yes, Carleton is delivering all undergraduate courses in the fall term online to prioritize safety and to remain in line with public health information available at this time. We are hopeful that the university will be able to reopen our physical spaces partially over the coming months and offer some optional in-person instruction when it is safe to do so.

Q: Will classes be online in the winter?

Course instructors have been advised to develop their Winter 2021 (January) term courses in a manner that will allow them to be delivered remotely. If the university is able to offer some face-to-face instruction in the Winter 2021 term, undergraduate students may have the option to attend some in-person classes or continue taking all their courses remotely.

Q: How will being online change my university experience?

We are putting everything in place to support your success in these exceptional circumstances. See what it’s like to learn online with Carleton:

  • Find out what classes will look like
  • Access resources to prepare for studying online
  • Browse virtual short term refresher classes, tutorials and academic mini courses to ensure a successful transition to university
  • See the wide array of services and activities we’re providing virtually

Q: What will my orientation experience look like? 

Check out the exciting events our amazing orientation team has developed for your Fall Orientation.

Q: Can I start in January instead of September?

We do have a ‘Winter’ (January 2021) term, however not all programs are available for entry in January.

All students are encouraged to begin their studies in September if possible. Although you may be able to start in January with optional credits and/or ESL courses, not all of your program courses will be available and it may take longer to complete your degree program.

Q: Can I still request to defer my offer of admission? 

Students with an offer of admission may request a deferral – with the exception of those with offers to study portfolio programs.

A list of the programs that are available for Fall deferral and deferral to Winter are listed on our deferral page, along with the form to request a deferral.

To defer your offer of admission, you must first accept your offer of admission, and declare that you will not be studying elsewhere. There is no fee to defer.

Typically, deferrals are only processed after final grades are received. Please be sure to provide requested documents as soon as they are available.

Q: Can I live in residence? 

Yes, students who have accepted their offers and paid the residence deposit by the deadline will be able to live in residence. We have made extensive changes to ensure we meet health and safety guidelines. For questions, please contact Housing and Residence Life Services directly.

Q: Where can I direct my questions?

The best way to reach us at this time is to email us directly at or connect with us through our online chat.

FAQ: International students

Q: Can I still accept my offer of admission? 

Offers of admission may still be accepted after the deadline, subject to availability in the program and classes. Please note that some programs have now closed for September 2020. Please contact us with any questions:

Q: I have a conditional offer asking for final exam results, but my final exams were cancelled – what should I do?

Upload or email your school transcripts showing your final in-class work and other assessments. We will use these in lieu of final exam results, along with proof of graduation. We will consider each student’s application on a case by case basis. We don’t issue ‘final’ offers, but rather will clear the conditions on your offer as you provide available documentation.

Q: Is it too late to provide requested documents?

You are encouraged to provide your documents as soon as they become available. Please upload requested documents directly to your account in Carleton 360 or email us ( with any questions. (*Please ensure all applicant inquiries include your Applicant ID number, and are sent from your Carleton cmail email address.)

Q: When will I be allowed to come to Canada? Should I apply for a study permit?

The Government of Canada is continuing to accept and process study permit applications, however, travel restrictions are currently still in place for foreign nationals, with only essential inbound travel permitted. We strongly advise that you apply for your study permit as soon as you accept an offer to study at Carleton University. The Government is requesting that applications for study permits be made online only. (Get more information on the Government of Canada’s website).

If you would like more information about applying for a study permit, how online studies may impact your status in Canada or work opportunities, or to discuss your particular circumstances, please see the FAQs posted by our International Student Services Office, or contact our advisors directly (

Q: If I’m studying from home (not in Canada) am I exempt from health insurance fees? 

Yes. As a result of residing outside of Canada, international students studying in the Fall 2020 term are eligible to opt out of the University Health Insurance Plan (UHIP). Students residing outside of Canada should complete this form no later than September 30, 2020. For more information about UHIP, please contact

Q: Can I still apply?

Yes, you can still apply. At this time, many programs or classes are full, but we are continuing to accept applications to programs with availability.

*Please note: University classes begin on September 9, so admission and course registration should be complete prior to that date.

Q: Where can I direct my questions?

If you have questions about your application or the admissions process, please contact us at

You can also chat live with an International Admissions Officer on our website from Monday to Friday 09:00 to 16:00 ET.

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